LET’S FIND THE FAULT

Not sure what’s wrong?
Start with a diagnosis.

Tell us about your device and the symptoms. We’ll discuss the assessment, any diagnostic fee and the next steps before you commit.

Clarity before repair.

Tell us the symptoms
Share your device, model and what happened.
Agree the assessment
Any diagnostic fee and home-visit charge are confirmed before assessment.
Approve your repair quote
Repair work starts only after you approve the quote.

Cash accepted on completion.
Assessment does not guarantee a repair.

YOUR DEVICE

Request an assessment.

Device type

Brand

Model I don’t know my model

What’s the main problem?

Describe the symptomsWhat happened before the fault?Add photos (optional)

Choose up to 3 photos of the problem, model label or error message, up to 10 MB each. Photos stay on your device until you share them.

Home-visit postcode (optional)

Middlesbrough to Newcastle, subject to postcode and availability.

Prepare your enquiry, then send it via WhatsApp. No appointment is booked automatically.

Enquiries do not book a repair or authorise work. Please read our Terms & Conditions and Privacy Policy. We confirm the work, full price and any diagnostic or visit fee before you agree. Any request to start during a cancellation period is recorded separately.

Not sure what’s wrong?Start with a diagnosis.

Clarity before repair.

Request an assessment.

Not sure what’s wrong?
Start with a diagnosis.